Privacy and Cookies Statement AudioVision
PURPOSES OF DATA PROCESSING
Execution of Agreements Your personal data is processed by us for entering into and executing service agreements and maintaining the resulting relationships, including related marketing activities. For this purpose, we process the following personal data:
- Your first and last name;
- Your email address;
- Your phone number;
- Your home address;
- Your IP address;
- Your company name;
- Your payment information;
- Other personal data which you actively provide for example by creating an account on the website.
We use this data because it is necessary for the conclusion or completion of the contract. To send information about the services we offer. We keep this data for as long as necessary to properly perform our services and agreements. After that, we destroy it unless we are required by law to keep it longer.
Click behavior and visit data
When using our website, we obtain general visitor data. These include your computer’s IP address, the time of retrieval and data your browser sends. We use this data for statistical analysis of visit and click behavior on the website. We also optimize the operation of the website with this. We try to pseudonymize or anonymize this data as much as possible and it is not provided to third parties who could use it for their own purposes.We use this data because of our legitimate interest in monitoring and improving our website. We keep anonymized data (which no longer contains personal data) for as long as it is relevant to us.
When you visit our website, cookies are placed on your PC for various purposes. These cookies can be functional or analytical and some track your browsing behavior. Therefore, explicit consent is requested from you for the latter type of cookies. With its placement, personal data, such as IP address, are processed. See below our cookie statement where we explain exactly what these cookies do and why they are there.
When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.To do this, we use your name and address, phone number, billing address, e-mail address, payment information. We need these because of the contract we make with you. We keep this information until your order is completed and for seven years thereafter (this is the legal retention requirement). This data is not shared with third parties.
Contact or application form
The contact form and registration forms allow you to ask us questions and place orders. For this purpose, we use your name and address, telephone number and e-mail address. If you pay online, we also use the payment data we receive from your payment provider.We use this data under the basis agreement. If you have placed an order, we will retain the information until the order is completed and seven years thereafter (the legal retention period).
You can subscribe to our newsletter. This will allow you to receive periodic emails with information, news and keep you informed about AUDIOVISION products, services and offers. You can cancel this subscription at any time. Each newsletter contains an unsubscribe link.Your email address will be added to the list of subscribers only with your express permission. This data will be kept until you cancel the subscription.
Disclosure to other companies or institutions (third parties).
We do not under any circumstances give your personal data to other companies or institutions, except if it is necessary for our service or if we are required to do so by law (for example, if the police require it in case of suspicion of a crime). With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data.
Social media buttons
This site includes buttons to promote or share pages on the social networks Facebook, Twitter and Google. These buttons are realized by code provided by Facebook, Twitter and Google themselves. These buttons become active if you click on them. Please read the privacy statements of Facebook, Twitter and Google (which may change periodically) to see what they do with your personal data they process using this code.
We take appropriate security measures to limit misuse of, and unauthorized access to, your personal data. For example, we ensure that only the necessary people have access to your data, that access to your personal data is protected and that our security measures are checked regularly. We take the following security measures, among others:- logical access control on our laptops and systems, using passwords; – organizational measures for access security; – security of network connections.
Types of cookies: Our website uses analytical and functional cookies or similar techniques.
We use Google Analytics to track how users use the website. Cookies are set for this purpose. This information is transferred to and stored by Google on servers in the United States.Google uses this information to track how our website is used, to provide reports on the website to us. We have set up Google Analytics to be privacy friendly. Among other things, the IP address is pseudonymized before this data is sent to Google. In addition, we have concluded a processing agreement with Google and Google is thereby not permitted to provide this data to third parties or use it for other Google services. The maximum retention period of cookies used through this service is set by us at 50 months. This means that after this period expires, the data can no longer be read. The processing of your personal data via Google Analytics is based on our legitimate interest to obtain general statistics of our website visitors.
Turning cookies on and off
You can set your browser to accept the storage of cookies only if you agree. For more information on this, please refer to your web browser manual. Please note that many websites do not work optimally when cookies are disabled.
Retention periods and deletion of cookies
Most cookies have an expiration date. This means that they automatically expire after a certain period of time and no longer record data from your site visit. You can also choose to delete cookies manually before their expiration date. For more information on this, please consult your browser’s manual.
Third party websites
This Privacy and Cookie Statement does not apply to third-party websites connected to our website through links. We cannot guarantee that these third parties will handle your personal data reliably or securely. We therefore recommend that you read the privacy statements of these websites before using them.
COMPLAINTS – PERSONAL DATA AUTHORITY
We are happy to help you if you have complaints about the processing of your personal data. AUDIOVISION has an internal complaint procedure. Under privacy laws, you have the right to file a complaint with the Personal Data Authority against our processing of your personal data.
CHANGES TO THIS PRIVACY AND COOKIE STATEMENT
AUDIOVISION reserves the right to make changes to this Privacy and Cookie Statement. Changes will be posted on our website. Therefore, please check this Privacy and Cookie Statement regularly so that you are aware of any changes.
INSPECTION, CORRECTION AND RIGHT TO OBJECT
If you have a relationship with our company, you have the opportunity to see your personal data upon written request. If the summary we provide contains inaccuracies, you may request in writing that we change the data or have it removed. If you have any questions or want to know what personal data we hold about you, you can always contact us. See contact information below.
Under the AVG, you also have the following rights:
- get an explanation of what personal data we have and what we do with it;
- access to the exact personal data we have;
- having errors corrected;
- having outdated personal data deleted;
- withdrawal of consent;
- object to a particular use.
Should you wish to take advantage of this, please make sure that you always clearly indicate who you are so that we can be sure that we are not modifying or deleting data from the wrong person. In addition, you may notify us in writing if you do not wish to be contacted with information about our products and services by notifying us at the following address:
Writing: Herenweg 64 – Unit 51, 3602 AR Maarssen – Utrecht